Newsletters

SmartPath provides exceptional personal service!

I appreciate the exceptional personal service that I always receive with SmartPath Technologies. They are prompt, efficient and friendly service.

Always getting to speak to someone when you call

Since SmartPath has been our IT provider, our computer/network issues are few. I credit this to their daily monitoring of our systems. All of the staff are friendly and helpful at all times, no matter big or small questions or problems. I always recommend SmartPath, because I want others to have the best and that is why I recommend the best.

SmartPath makes technology work for my business, and explains it in a way I can understand!

One of the things I like most about dealing with SmartPath Technologies is I can actually understand them! They don’t use a lot of geek speak – LAN this, Ethernet that, topology over here – instead, they explain things in plain English and use easy to understand analogies. I know they can make technology work for my business – but explain it to me in a way I can understand!

SmartPath treats me like a rational person, who just happens to not know much about IT!

I like being treated as a rational person, who just happens to not know much about IT. They maintain quality personnel. They understand the whole problem in context, not just fixing the current bug with no regard to how the “fix” affects the system. I am very pleased with the philosophy and business practices of SmartPath!

SmartPath Technologies lets us focus on our job – not computer problems!

Our business has come to rely exclusively on the team at SmartPath to evaluate our needs and protect our business from an Information Technology standpoint. SmartPath has been extremely valuable to us because it allows us to focus on practicing law rather than struggling to keep up with the latest technology and maintain our computers. We no longer have to worry about keeping up with technology, because they do that for us!

We wish all of our vendors could provide the same level of service as SmartPath!

We feel fortunate to have SmartPath Technology as our IT partner!  When there is a problem they respond quickly, a live person actually picks up the phone, and they actually work to understand how our computers and network impact our business.  Often times, we don’t even know we had a problem – they just see problems proactively and fix them!  I wish we could get the same level of service from all of our vendors!

SmartPath contacts us in person whenever we need to talk to them

SmartPath Technologies is prompt in helping with any computer issues we may have. They contact us in person whenever we need to talk to them. They are knowledgeable and have the ability to help us operate at the standard we want.

SmartPath is proactive and prevents IT problems before they happen

SmartPath works hard to prevent the IT problems from happening in the first place! They are proactive in analyzing our situation and stopping issues before they occur.

Mike, you’re not just sweet…you’re AWESOME!! Ha! Obviously, I would’ve never gotten this done without you since our vendor had been ignoring my phone calls and messages from the time I paid the final bill FIVE months ago! The reason we request our “favorites”- because we have total confidence the job and/or problem will be taken care of quickly! Thanks SOOOOOO much for your help!

SmartPath Technologies is one of the best IT companies I have ever seen!

SmartPath Technologies is one of the best IT companies I have ever seen! Their customer service and response times are great, and the owners, Kristy and Willie, as well as their office staff, always make us feel like we are their #1 priority.

SmartPath is responsive to problems and quick to fix them!

SmartPath is responsive to our problems and they resolve them as fast as possible. We are very happy and very lucky to have them as our computer people!

SmartPath lets us know that we are important to them!

We appreciate the attention given to keeping our computers and software running smoothly.