Newsletters

SmartPath provides exceptional personal service!

I appreciate the exceptional personal service that I always receive with SmartPath Technologies. They are prompt, efficient and friendly service.

SmartPath is responsive to problems and quick to fix them!

SmartPath is responsive to our problems and they resolve them as fast as possible. We are very happy and very lucky to have them as our computer people!

We wish all of our vendors could provide the same level of service as SmartPath!

We feel fortunate to have SmartPath Technology as our IT partner!  When there is a problem they respond quickly, a live person actually picks up the phone, and they actually work to understand how our computers and network impact our business.  Often times, we don’t even know we had a problem – they just see problems proactively and fix them!  I wish we could get the same level of service from all of our vendors!

SmartPath is locally owned and operated-they are my IT partner, who has my back!

We love the fact that you are a local business, who takes care of our IT needs. I was “WOW”ed with the fact I could turn the technical computer stuff over to you and know that you have my back. This allows me to concentrate on other aspects of my job. You take the time to communicate and check in with us. I feel like a partner with SmartPath, my computer is critical to the operations of this office.

Always getting to speak to someone when you call

Since SmartPath has been our IT provider, our computer/network issues are few. I credit this to their daily monitoring of our systems. All of the staff are friendly and helpful at all times, no matter big or small questions or problems. I always recommend SmartPath, because I want others to have the best and that is why I recommend the best.

SmartPath contacts us in person whenever we need to talk to them

SmartPath Technologies is prompt in helping with any computer issues we may have. They contact us in person whenever we need to talk to them. They are knowledgeable and have the ability to help us operate at the standard we want.

SmartPath treats me like a rational person, who just happens to not know much about IT!

I like being treated as a rational person, who just happens to not know much about IT. They maintain quality personnel. They understand the whole problem in context, not just fixing the current bug with no regard to how the “fix” affects the system. I am very pleased with the philosophy and business practices of SmartPath!

SmartPath lets us know that we are important to them!

We appreciate the attention given to keeping our computers and software running smoothly.

SmartPath is proactive and prevents IT problems before they happen

SmartPath works hard to prevent the IT problems from happening in the first place! They are proactive in analyzing our situation and stopping issues before they occur.

Mike, you’re not just sweet…you’re AWESOME!! Ha! Obviously, I would’ve never gotten this done without you since our vendor had been ignoring my phone calls and messages from the time I paid the final bill FIVE months ago! The reason we request our “favorites”- because we have total confidence the job and/or problem will be taken care of quickly! Thanks SOOOOOO much for your help!

SmartPath explains things in a language I can understand-NO GEEK SPEAK here!

SmartPath just finished at my house enabling me to get into office computer. The technician did a great job! He also set up a new printer & installed company update to QuickBooks on my laptop. He explained everything in language I could understand & the instructions are great.

SmartPath Technologies is one of the best IT companies I have ever seen!

SmartPath Technologies is one of the best IT companies I have ever seen! Their customer service and response times are great, and the owners, Kristy and Willie, as well as their office staff, always make us feel like we are their #1 priority.