Privacy Policy

Effective Date: 2/4/2024
Last Updated: 9/6/2025

SmartPath Technologies, LLC (“SmartPath Technologies,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, including our SMS/text messaging program.

1. Information We Collect

We collect the following types of information from you:

Contact Information: name, phone number, email address.
Service Information: details you provide when requesting services.
Website Usage Data: cookies, IP addresses, and browsing activity collected via tools like Google Analytics.

2. How We Use Your Information

We use your information to:

Provide and manage our IT and support services.
Send service updates, appointment reminders, and promotional communications (via SMS, email, or phone).
Respond to support requests.
Improve our website and services through analytics.

3. SMS/Text Messaging Compliance

By providing your phone number, you consent to receive SMS/text messages from us.

Frequency: Typically about once per week, but may vary based on service needs.
Types of Messages: Service-related notifications, updates, and occasional promotional/marketing texts.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP or contact support@smartpathtech.com<mailto:support@smartpathtech.com> / 270-205-4709.
Rates: Message and data rates may apply. Carrier is not liable for delayed or undelivered messages.
Consent: Consent may be obtained verbally or in writing.

4. Sharing of Information

We do not sell or share your personal information with third parties for marketing.

We may share data only with:

Service providers and vendors that help us operate our business (e.g., analytics, carriers).
Law enforcement, regulators, or legal processes if required by law.

5. Data Retention

We retain your personal information as long as you remain a customer, or as otherwise required by law.

6. Cookies and Tracking

Our website uses cookies and third-party analytics (e.g., Google Analytics) to improve user experience. Cookies collect browsing data such as IP addresses and device information. You may disable cookies in your browser settings, but some site features may not function properly.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Opt out of communications at any time.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission over the internet or storage system is completely secure.

9. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

support@smartpathtech.com
270-205-4709
SmartPath Technologies, LLC, PO Box 450, Calvert City, KY 42029

Terms and Conditions – SmartPath Technologies, LLC

Effective Date: 9/1/2025
Last Updated: 9/6/2025

These Terms and Conditions (“Terms”) govern your use of SmartPath Technologies, LLC’s (“SmartPath Technologies,” “we,” “us,” or “our”) services, including our SMS/text messaging program. By using our services, you agree to these Terms.

1. Services

We provide IT support, consulting, and related technology services, along with SMS/text message communications for service updates, appointment reminders, and marketing.

2. SMS/Text Messaging Terms

By providing your phone number, you consent to receive SMS/text messages from us.
Frequency: About once per week, though this may vary depending on service needs.
Opt-Out: Reply STOP to cancel at any time.
Help: Reply HELP or contact support@smartpathtech.com<mailto:support@smartpathtech.com> / 270-205-4709.
Rates: Standard carrier message and data rates may apply.
Consent: May be given verbally or in writing.

3. User Obligations

You agree not to misuse our services. Prohibited uses include, but are not limited to:

Violating applicable laws or regulations.
Attempting to interfere with or disrupt our systems.
Using our services for unlawful, fraudulent, or abusive purposes.

4. Service Availability and Modifications

We may modify, suspend, or discontinue any part of our services (including SMS communications) at any time, without prior notice.

5. Termination

We reserve the right to suspend or terminate your access to services if you violate these Terms or misuse our systems.

6. Intellectual Property

All content, trademarks, and intellectual property associated with SmartPath Technologies are owned by us and protected by law. You may not reproduce, distribute, or modify them without our permission.

7. Payment and Refunds

Our services may be invoiced separately. No payments are processed through SMS/text messaging. Any applicable payment terms are outlined in separate agreements with clients.

8. Limitation of Liability

Our services are provided “as is.” To the maximum extent permitted by law, we disclaim all warranties and will not be liable for damages arising from use or inability to use our services, including SMS/text messaging.

9. Dispute Resolution

Any disputes shall be resolved through binding arbitration in the state of Kentucky, under applicable arbitration rules. By agreeing to these Terms, you waive your right to a trial by jury or to participate in a class action.

10. Governing Law

These Terms are governed by the laws of the State of Kentucky, without regard to conflict of law principles.

11. Age Restrictions

You must be at least 18 years old to use our services and participate in our SMS/text messaging program.

12. Changes to Terms

We may update these Terms at any time. Updates will be posted on our website with a revised effective date.

13. Contact

For questions about these Terms, contact us at: